"Client Focused since 1875"

Claims Management

Insurance is purchased for peace of mind. Commercial Insurance Group does more than just sell you insurance. We are your advocates when a claim does occur. You can be confident and assured that we will handle your claim professionally.

What to do when a claim occurs:

  • Protect yourself and others from any bodily harm
  • Contact the appropriate authorities immediately (i.e. police, fire department, etc.)
  • Protect your property from further damage
  • Report the claim as soon as possible.

Preparing to recover from a loss:

In the event that you do incur a loss, some advance preparation will be greatly beneficial to both you and your adjustor and will make the settlement of your claim easier and quicker. Consider:

  • Taking pictures or videotaping your building and operations. It is much easier to show the adjuster what you had than try to explain it. Keep these photos or videos in a safe location away from the premises.
  • Back up your client information and store off premises.
  • Maintain a list of suppliers for your equipment and inventory off premises.
  • Develop contingency and disaster plans to continue operations.

Commercial Insurance Group can assist you in implementing these and other procedures prior to a loss.

eCertsOnline.com
Pledge of Performance
Address
5550 77 Center Drive
Suite 320
Charlotte, NC 28217
Ph (704) 944-1700
Fx (704) 527-8556
Trusted Choice